FAQ

WHEN WILL MY ORDER SHIP?

We want you to start enjoying your new CJR pieces as soon as possible.  We want to exceed your customer service expectations so we guarantee to process all in stock items and have it shipped from our warehouse within 3 business days.

HOW LONG DOES DELIVERY TAKE?

Please note that due to COVID 19, all shipping carriers are delayed.  Your shipment may be delayed 5-20 days.

We ship all of our orders through expedited delivery to ensure you receive your CJR pieces as soon as possible.  After you receive the shipment email notification with tracking number included, your order will arrive in:

  • Reside in Canada: 2-3 days
  • Reside in the US: 5-7 days
  • Reside in Australia: 12 - 16 days
  • Reside in the UK: 12 - 16 days

HOW MUCH IS SHIPPING?

Shipping within Canada and to the US is $8 USD.  

Shipment to Australia is $45 with free shipping on orders over $500.  

Shipment to the UK is $55 with free shipping on orders over $500.

RETURNS:

All we want is for you to be happy because when you're happy, we're happy.  But it's not about us. Contact us at info@cjrocker.com if you're not happy with your purchase - We'll do our best to respond within 48 hours.

DO I HAVE TO PAY DUTIES?

As we ship from Toronto, Canada, you'll never have to pay duties on standard shipping within Canada.  Orders shipped internationally or to the US may be subject to duties and taxes beyond our control.

 WHAT'S MY RING SIZE?

 CJR Ring SIze Chart